Recruit News

In our RecruitNews articles, we share recruitment suggestions and industry information to benefit your organisation.


Are unconscious biases still impacting hiring decisions?

Author Charlotte Garner published January 2018

Although many decisions we make are objectively informed, there are some unconscious biases that interfere with good decision-making and lead to biased outcomes in recruitment.  These unconscious biases are made without intent but continue to shape hiring decisions.

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The value of learning in the workplace

Author Mary Appleby published January 2018

Why should training and professional development be part of your organisation's strategy? Learning in the workplace improves talent, leadership and organisations to deliver value to all stakeholders. 

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Should I multi-list my vacancy with more than one recruiter?

Author Kathryn FitzGerald published January 2018

Does having more than one agency recruiting for your vacancy help or hinder a positive recruitment outcome? 

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4 retention strategies for today's workforce

Author James Muskett, published August 2017

There is no one solution to fix a retention problem, and in fact some attrition will always be a good thing.  But there are a number of practical ideas that are easy to implement that can help guide you in the right direction.

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Playing safe with transferable skills?

Author Halee Reid published August 2017

Most people will have at least three different careers during their working life and many of the skills used in one will be transferable to another.

Do employers play it safe when looking for new employees?

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3 tips to improve your quality of hire

Author Elly Cawley published August 2017

Poor quality of hire can quickly destroy a team or company, while excellent quality of hire can take an organisation to next-level performance.  But hiring great people is tough!

In this article, we look at three ways to directly impact your quality hires.

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What to do with mediocre employees

Author James Muskett, published May 2017

All too often managers are forced to contend with members of their team who fall somewhere between those who are great and those who are poor.  They contribute little to the team but give no overt reason for letting them go.  Mediocre workers present a challenge all their own!

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7 tips to connect with your remote workers

Author Debbie Chester, published May 2017

Employees who are working remotely may miss out on the sense of teamwork you enjoy when you’re in the office every day.  How do you connect with your remote workers and encourage collaboration between remote and in-house teams?

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Motivate and energise your workforce

Author Halee Reid published May 2017

Less than one-third of employees are engaged at work, more than half are not engaged in their jobs and nearly one-fifth of employees actively disengaged!

If we engage employees and include them in decision-making and planning, they want to be at the workplace.  Those that feel less engaged, are less likely to walk the extra mile.

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How to say NO like a Pro

Author Charlotte Garner, published Feb 2017

For most of us, saying no doesn’t come naturally.  The automatic yes in us, is the part that shows ourselves as being a ‘good’ person and yes is less awkward than saying no.  However, taking on other people’s tasks or diverting your time to handle someone else’s work simply because of a desire not to offend may be a recipe for resentment.

Practice saying no! Saying no to a colleague may not feel comfortable, but it does get better the more it is said.

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Create Five Star Customer Service

Author Shannon Sosa Torres, published Feb 2017

When it comes to customer service, the fundamentals haven’t changed.  The younger generation may want more independence from having to interact directly with a company’s representative but when they do, they expect an even higher level of service.  What has changed, is creating exceptional customer service across multiple communication channels.

Traditional communication channels are still relevant, but they now share equal space with technology.

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Interviews: what you can't ask

Author James Muskett, published Feb 2017

The purpose of a job interview is to gather as much information about the candidate as possible and decide who the best person for the role is.  But not by crossing the line!   Employers are required by law to avoid discrimination when recruiting staff, and asking inappropriate or illegal questions at interviews may leave your organisation exposed for claims of discrimination.

You might be tempted to ask some of these questions, but shouldn’t!  

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Candidates are becoming choosier

Author Dean Edwards, published Nov 2016

Top candidates will always have options and as competition for the best candidates is strong, employers will need to offer more than just money! Candidates want to work for an organisation that matches their specific requirements and if organisations don’t appeal to these, they will miss out on the best people. 

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Consequences of selecting poorly

Author Debbie Chester, published Nov 2016

Hiring the wrong person for the job can have serious consequences!  The impact of poor job fit can extend well beyond the employee simply quitting their job.  It can affect the organisation’s bottom line, other employees in the organisation and even the employee’s family. 

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Reaching out to the millennial generation

Author Adele Taylor, published Nov 2016

By 2017 the millennial’s spending power will surpass that of baby boomers as there are now more millennials in the workforce than Gen-X or baby boomers.  They're often considered to be extremely confident and work to live rather than living to work. 

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Encouraging humour in the workplace

Author Charlotte Garner, published Aug 2016

There’s a time and a place for everything … including humour!  Humour at work is highly recognised for the benefits it brings to the individuals and the organisation and this article looks at why you should incorporate more humour into your workplace.

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Walk and talk - meetings on the move

Author Adele Taylor, published Aug 2016

With the introduction of activity tracking devices, it seems that everyone is now talking about the ‘walk-and-talk’ meetings!  Walking meetings allow for light exercise and are a great way to achieve those 10,000 steps each day.  But they also have other great benefits for the organisation. 

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Using visuals in your recruitment process

Author James Muskett, published Aug 2016

How do you use visuals in your recruitment processes?  Research has shown that people are naturally more attracted to images and the objective of recruitment is to attract the best candidates! 

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Customer Service starts at the top

Author Charlotte Garner, published Nov 2015

Customers are the most important people in any business.  Customers are not dependent on us, we are dependent on them! Dissatisfied customers never forget and dissatisfied customers talk. 

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Recruiting for Innovation

Author Adele Taylor, published Nov 2015

Having innovation during times of economic difficulty, especially when competitors may struggle to stay relevant, can mean the difference between significant growth and gain in market share, or cutbacks. 

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Looking below the surface for cultural fit

Author Kathryn FitzGerald, published Nov 2015

Company culture has an enormous impact on attracting and retaining top talent, which explains why many of the companies noted for their unique, enjoyable work cultures are also some of the most profitable. 

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Is job-hopping becoming more acceptable?

Author Debbie Chester, published May 2015

The traditional view might have been that having multiple shorter term positions on your resume raised a red flag to future employers that you aren’t serious about their role/organisation.  But is this true today? 

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3 tips for better interviews

Author James Muskett, published May 2015

And given that interviewing and hiring is one of the biggest risks a company faces, it’s a good idea to get it right the first time! Hiring the right people has never been easy; however, the process can be made simpler by building an effective interviewing process. 

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Recruiting via LinkedIn

Author Kathryn FitzGerald, published May 2015

It was simpler back in the day.  You had a vacancy, placed your advertisement in the paper and waited for the applications.  Then came online job boards….access to huge volumes of candidates in a single click! 

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Are resumes redundant?

Author Adele Taylor, published Feb 2015

How many different resumes have you read? Some start with education, others with experience. Some include a personal summary and/or personal interests and hobbies. There is no ‘standard’ length and amount of detail for each employment history. 

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5 reasons ‘manipulation’ is not a dirty word

Author Kathryn FitzGerald, published Feb 2015

I have a secret.  After many years of hiding it, I've decided, yes...it's time I told the world. So here it is; I am what I like to call a Master Manipulator.  And here's why you should want to be one too! 

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6 weeks to hire is too long!

Author Candace Macfarlane, published Nov 2014

How long is your average time to hire? Four weeks? Six? Longer?? You’re not alone. Close to half of employers take six weeks or longer to get to job offer stage. 

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Do you suffer from poor job fit?

Author Charlotte Garner, published Nov 2014

Even in times of high unemployment, people quit their jobs and the most likely cause is poor job fit. Many of us have experienced this — the wrong job.  It’s no one’s fault, but it’s dawned on us that our work life is out of alignment and we look for a position that is a better fit. 

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Self-Engagement

Author Kathryn FitzGerald, published Nov 2014

What would make you happier as an employee? More money? A promotion? Flexible working hours?  

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When is the time to hire?

Author Adele Taylor, published Nov 2014

One of the biggest problems facing organisations is knowing when to recruit.  If you wait until you have a resignation it may be too late; you may lose good talent or adversely affect the morale of your teams. It’s time to be proactive and plan your staffing requirements. 
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Do you practice positive leadership?

Author Kathryn FitzGerald, published Aug 2014

The Positive Leadership concept is not new.  However, until the last decade or so the touchy-feely notion of “happiness” seemed more the concept for artists and philosophers than scientists and economists. 

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Aligning recruitment and goals

Author James Muskett, published Aug 2014

A key goal of nearly every recruiting leader and staff member is to be recognised by their senior executives as providing a major contribution to the corporate strategic plan and its goals.  But how do you convince your CEO that recruitment is a major contributor? 

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Equip new employees for success

Author Charlotte Garner, published May 2014

The faster new employees are able to show you their best work, the faster your organisation can capitalise on their skills.  In many cases, when new employees commence with an organisation, they lack a feeling of value to their team.  If you want your new employee to feel valued, help them by setting some short-term goals!  

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Have a great impact on your organisation

Author Kathryn FitzGerald, published May 2014

Have you ever attended a conference and come back to the office with lots of great ideas?  At first you are highly motivated and can’t wait to implement all of them.  But 6 months later, what have you actually accomplished?  Kathryn FitzGerald considers how implementing one idea rather than talking about hundreds will have a higher level of success. 

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Identify transferable skills for successful hires

Author James Muskett, published May 2014

Are you missing out on candidates who have better skills, can bring new perspective and are more motivated to make a difference to their new organisation?  James Muskett looks at how you can increase and improve your pool of candidates by identifying their transferable skills.

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Taking care of the job seekers you don't hire

Author Adele Williams, published May 2014

Reputation plays an important role in attracting the best talent. Your organisation’s reputation as an employer of choice is dependent on how you treat candidates as well as employees.  Adele Williams looks at how an organisation’s actions can affect the opinions of candidates during the hiring process.  

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Sustainability at work - are you involved?

Author Kathryn FitzGerald, published May 2014

There are lots of opportunities to get your workplace involved in sustainable actions around the office.  Some of the benefits include saving resources, avoiding waste and harmful chemicals, being energy efficient and doing things more efficiently and effectively to save time and money. Involve your team or co-workers to generate ideas and solutions! For further information go to the Australian Department of Industry livinggreener.gov.au for practical ways to be sustainable at work.


The art of persuasion in recruitment

Author Kathryn FitzGerald, published February 2014

You have the perfect candidate in front of you and you’re ready to make that job offer. So now is the time to fine tune your expertise in persuasion if you want to have your job offer accepted! Kathryn FitzGerald looks at the use of persuasion in recruiting to improve the selection process.

Click here to read more.


Managing bias in recruitment

Author Charlotte Garner, published February 2014

Many of our decisions can be made unconsciously and if you are not alert to your own or someone else’s biases, they may distract you from selecting the best candidate. This can be particularly true if you are part of an interview panel.

Click here to consider these top tips for managing biases.


Hiring choices...extroverts or introverts?

Author Debbie Chester, published February 2014

Do you hold assumptions about the people you hire? Do you associate extroverted people as being the most successful? Do you think extroverted people make the best employees? Debbie Chester takes a look at introverts and extroverts in the workplace and finds that successful recruiting means finding a healthy mix of both!.

Click here for the full article.